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Building clear pathways from training to in-demand careers.

Urban League
Workforce
Experience

/ About

Brand and digital systems designed to connect people with skills, credentials, and long-term economic mobility.

As the Urban League expanded its workforce programs, the growing mix of training pathways, schedules, eligibility requirements, and enrollment updates increased complexity. I led the creative direction, brand system, UX/UI design, and web development—turning a large amount of program information into a clear, motivating experience built around one powerful truth: it starts with a job.

/ Credits

Multimedia Designer & Website Manager
Urban League of Central Carolinas

2026

CREATIVE DIRECTIONBRAND SYSTEMSUX / UI DESIGNWEB DEVELOPMENT
=Urban
League
of Central Carolinas
The #1 Workforce Training Provider in North CarolinaIt Starts
With a Job.
Classes are full—join the waitlist for new session notifications. →
Urban League of Central Carolinas · 2026

Integrated Workforce Campaign

THE CITY
IS THE
CANVAS.

01 / The Opportunity

Transform a workforce message into a public invitation—one designed to reach employers, partners, and the community at the scale of the city itself.

Urban League Partner, Hire, Invest campaign displayed on a digital kiosk at Beatties Ford Road and West 5th Street across from Five Points Plaza in Charlotte
Interactive campaign layerHover or tap to explore
LIVE IN CHARLOTTEPARTNER · HIRE · INVEST
Digital OOH Campaign · Street-Level InstallationFive Points · Charlotte, NC
02 / The Campaign Platform

One mission.
Three ways in.

A modular message system turns awareness into action. Each word speaks to a different audience while building one unmistakable call for economic mobility.

01PARTNER

Invite institutions and organizations to help expand access, resources, and opportunity.

02HIRE

Connect Charlotte employers with prepared talent ready to move into the workforce.

03INVEST

Turn visibility into sustained support for training and career pathways.

03 / From Strategy to Street
DISCOVER

Find the moment.

Define the audience, the environment, and the single action the message must create.

DESIGN

Build for impact.

Create a bold, high-contrast system that reads instantly from street level.

DEPLOY

Own the intersection.

Launch the campaign where community, culture, and economic opportunity meet.

Public Launch08.20.26

BEATTIES FORD RD
× WEST 5TH ST

Across from Five Points Plaza
Charlotte, North Carolina · 11:00 AM

Creative DirectionCampaign StrategyVisual DesignDigital OOHCommunity Launch
/ Process

From complexity
to a clear path
forward.

Four connected phases shaped the brand and digital experience—each building on the last while leaving room to test, learn, and refine.

01
Phase 01

Discovery

Stakeholder alignment
Content and program audit
Audience needs

↗︎
02
Phase 02

Strategy

Information architecture
Messaging hierarchy
User journey mapping

↗︎
03
Phase 03

Design

Brand system expansion
Wireframes and UI
Responsive prototyping

↗︎
04
Phase 04

Build + Launch

Web development
Accessibility and QA
Iteration and optimization

↗︎
/ UX + UI

One clear journey.
Every screen.

The experience turns a complex catalog of programs, requirements, schedules, and enrollment updates into a focused path from discovery to action.

01 / Wireframing

Structure before style.

Early sketches established the information hierarchy, navigation, modular program content, and responsive behavior before visual design began.

Navigation logicContent hierarchyResponsive modules
Early hand-drawn website wireframe exploring navigation, page modules, content hierarchy and responsive behavior
Early interface sketch · layout exploration
02 / Final Website

From first click to next career.

The live experience brings the complete journey together—program discovery, outcomes, online learning, success stories, and the waitlist—in one focused system.

Scroll to explore
workforce.urbanleaguecc.org

Having trouble viewing the live website?

Open the full website ↗︎
URBAN LEAGUEPROGRAMS    ABOUT    JOIN
TRAINING PROGRAMS

Choose Your Path.

01Electrical & Maintenance14 Weeks
02HVAC Technician14 Weeks
03Certified Nursing Assistant6 Weeks
04Customer Service Essentials3 Weeks
PROGRAM 0214
WEEKS

HVAC
Technician
Training

Hands-on instruction and industry-recognized credentials designed for in-demand careers.

EPA 608 CertificationCareer CoachingNo Cost to Participants
/ Responsive Journey

Designed to move with you.

The same clear path carries from desktop to mobile, keeping program discovery and the waitlist within easy reach.

= ULCC PROGRAMS
YOUR FUTURE STARTS HERE

It Starts
With a Job.

85%Job placement
within 90 days
= ULCC WAITLIST
JOIN THE WAITLIST

Be first to
know what’s
next.

The result

A connected brand and digital experience that makes every path—from awareness to enrollment—feel clear, credible, and within reach.

2–14Weeks of focused training
85%Job placement within 90 days
$45,000+Average starting salary for graduates
500+Lives transformed
=

Empowering communities. Changing lives.

More than a job.
A pathway forward.